Businesses will be punished if they return cents to consumers

Businesses will be punished if they return cents to consumers

All businesses that don't pay their money will be convicted by law. This measure is included in changes made to the Consumer Law. Article 56 “Return of kusur” forces vendors to accept and return the change, in case it is less than 5 cents, KTV reports. But, [...]

Article 56 “Return of kusur” forces vendors to accept and return the change, in case it is less than 5 cents, KTV reports.

However, citizens show that they still encounter businesses that tell them that they do not have enough coin.

In the Consumers Organization, businesses show that, in addition to profiting from non-money returns, also earn from VAT.

In the Kosovo Central Bank's data, it turns out that the interest of banks to be supplied with cents has dropped by thousands of euros in the first quarter of this year, compared to past years.

And in the Department for Consumer Protection within the MTI, citizens do not complain about the move.

In recent research by the Consumer Organisation, it has been found that businesses earn about 50m euros annually within a year from non-money returns.

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