See how the consumer in Neptune is fooled, police (Video) are involved.

The consultant with the B.K's initials for Arbres.info said he went to this store to buy a new TV, but when he went home he saw that he was used and there was a fiscal coupon showing that TV was sold earlier.

When I went home and opened the box to set up the TV, he noticed that he had been used earlier, the remote batteries were printed and there was a sense in the box that that TV was sold earlier” said the consumer.

The Kosovo Police have also intervened in this regard. They've questioned the consumer where he's shown how fraud happened.

“I notified the police they came to the store, police for an hour and a half tried to convince the store manager to issue a statement at the police station, but he refused,” said the consumer.

While one of the managers of this store who wanted to be anonymous has shown how the case happened, he has denied the possibility that the purchased television was used.

The contractor bought the TV, he has packed equipment. Television wasn't used, but someone just took one cable from there to test another TV. The client thinks he's been used, but he's just been open, we have a period when the client can replace the product or get his money back in 48 hours, we didn't have trouble coming back and we've turned it around without a problem, it's got nothing to do with any fraud, the police questioned us but everything is within the rules,” he said.

Police spokesman for the region of Pristina Agron Borovci in a proposal for gold.info indicated whether police have opened the case.

“In the store was bought a TV, the party said the TV didn't work on it, he suspected it was used, and found a coupon that the TV was late, he turned the TV, and the store carried out his consumer duties, police informed the prosecutor that there were no elements to open the case after the store carried out consumer duties and was returned the money,” was expressed by Borzov.

Citizens often claim to have been deceived in numerous stores and reported to the portal's address, but few have been the case when they have warned police of alleged fraud by getting enough report in the media.