Kosovars with over 2m euros in debt in Pristina pipeline

The task leader of the company's executive chief, Sokol Xhafa, said the debt to water services is too high.

The debt to water services is unfortunately very high. Maybe the human aspect and we like the company have been softer to consumers because water is irreplaceable, and that's why we've been too tolerant, and debt accumulated over the years since the post-war so far spends over 45 million euros accumulated of all consumers at the company level, while debt only during the pandemic exceeds two million euros. The year that I go during March and April when there was an initial moment of isolation and then everything in isolation and other sectors dropped consumption, but also incarnation. This year we stay better with regard to accounts”, Xhafa said.

Xhafa complained they do not have enough support from municipalities. On the other hand, he stressed that the problem for this company often brings about KED intervention, which prevented it from doing the job.

There are cases like this because we don't always have to depend on everything from us, but it should be that way, and in many cases citizens intervene especially on weekends, but we also try to respond to it in real time through the call center, but normally we're sensitive to the interventions they make, and in many cases, the intervention of KED, but neither are the municipalities supporting us enough, he stressed.

The understanding of this company has been too large for citizens, not applying off on them and paying facilities, causing them to lower the 10% turnout rate. The section of the gap is applied only to those citizens who have been misusing water.

We understand that, because of the debt that has been accumulated we haven't applied any cracks, we have suspended it all as a result of no payments, and for the conveniences of debt consumers that have been in 30%, we have reduced it for 10% initial participation, and for 36 months it can become reprogramming in installments, but also for the businesses that we have lowered to those percentages. Of course, we must maintain a financial liquidity of the company because we must continue to supply water and renew our assets and make investments”, he said.

We haven't applied any, except when they were illegally locked up, and they blew up the water, but as far as debts were concerned we've been very tolerant, we've sent them out and we're continuing to send them because we don't see any other measures to keep the company's stability and the continuation of water supply”, Xhafa said.

Not only the water supply company has a large debt from non-repaying citizens, since the other company, such as that of “sequencing”, counts huge debt since the post-war.

Arbnor Ademi, spokeswoman at this company, said that debt difficulties are still ahead of the time of pandemic, not just in this period.

According to her, a major problem during pandemic has been shared with businesses and the restrictions on their work that he has made so that they cannot pay payments.

From postwar times to this period of pandemic, the company owes about 20 million euros.

The debt-debt is also cash, because unfortunately it's a category of citizens who don't do their commitments, to the cleaning company by not bypassing even the loyal customers we have and are regular with payments. With the beginning of the pandemic, and the decision that should be suspended, we have respected those decisions, and with the ease of the measures we have begun billing the customers, where there are clients who have fulfilled their obligations. The evacuation has continued, but we had the biggest problem with businesses because they were more limited in exercising their”, she said.

However, we have a figure because we have reports, it's about 20m euros from post-war to now that customers owe our company”, the emphasis on it.

She said that pardoning debts can only be made with a government decision like it was years ago, but it calls on citizens to pay the bills.

Absolution of debts can only be made with a government decision as it was years ago, while there has now been no apology because we are public companies with the funding itself, which means financial revenues with the means we run from customers, and if we don't, that makes it difficult for financial work on the ground. So I call on them to be given due because there is no high cost”, it's over. / EO