“CRU Pristina” is fined 12,000 euros-cause real water failure, fatted without being read in the watertight

The decision, provided by Inseder newspaper, is said to have resulted in a report on household consumers “based on an inspection of this authority. K RU Pristina” has billed and continues to bill illegally without basis for real consumption.

“ARRU considering the created situation carefully analysed and examined the inspection report, as well as assessing each separate and all evidence, which supports the inspection report, and has ascertained that, CRU “Pristina” has billed and continues to bill 472 household consumers (269 consumers of urban homes, 39 apartment consumers and 164 rural households, without being based on real consumption read in the water, charging consumers with no legal basis of monthly housing, with only fixed monthly pay.”, said among other things in the decision.

ARRUE has concluded that the failure to actual profit consumers results in considerable revenue loss and maintenance of the water supply and sewer infrastructure.

According to ARRUE, although it is legally required to present a written statement, “K RU Pristina” has not done so. By the regulatory authority for water service, they have said that the capital's regional company lacks responsibility.

“The decision to pronounce the penalty for counter-invention has been made in order to increase responsibility and transparency in the operation of the KRU “Pristina”, prompting it to meet legal obligations and improve its billing practice to provide high-quality services to consumers. It is noteworthy that the CRU “Prishtina” has a history of similar violations, as for similar actions related to failure to comply with legal norms in the billing procedures of water services has been condemned to decision No. 416/D, date 04.05.2018”, said among other things in the decision.