8 hours agoOmbudsman for 2023: There is a decline in response by authorities
Periskopi(a year ago)
(a year ago)The decline in responses by public authorities, the failure to vote in Kosovo's 2022 report, addressing cases of priority citizens have been some of the elements mentioned at the ombudsman's End of Year conference, reports Online Economy. He has mentioned the digitization and new management base [...]
He has cited the digitalisation and new database of the management of cases as a contribution to the work process and quality archive.
From the statistics that we have, there is a decline in responses from authorities, and this shows a lack of seriousness and inadequate approach in relation to the ombudsman institution and with the very demands of the citizens that we handle. The second is the unsatisfying level of implementation of recommendations, this level can also be the barometer of respect for human rights and the approach they have with the guaranteed rights of citizens. Parliamentary supervision has been missing, and a more active approach and public authority”, ombudsman Naim Qelaj has said.
The vote against the Kosovo Assembly on the 2022 report, there without question and without even assessing the report has been voted against as a tendency to threaten and affect the independence and work of the ombudsman institution. Such practices should not happen in the future, and we consider this to be one of the actions that have caused harm to the country's democracy and respect for human rights”, he has said further.
“has been one of the most successful years, at least since I am on the mandate. The success measured with the treatment of cases, especially with the individual complaints of the citizens, which we have tried to deal with as soon as we've dealt with”, has praised Celay.
Media spokesman at this institution, Petrit Colak, has provided details about complaints received by citizens during 2024.
The citizens' “Ankes have largely been filed against public authorities and there are 440 complaints that have been filed against ministries and administration, 419 cases against courts, 210 complaints against municipalities, 89 against police, 60 complaints against prosecutors, 42 against public companies, a complaint may be more than one/” party, he said during the conference.
The ombudsman institution has had 241 cases closed with the report, 39 cases unacceptable to the institution, 33 cases are closed for non-interest of the complainer, meanwhile 8 are unacceptable because they are out of jurisdiction.
