ZOKA reveals violations on O Saturday: 54 cases of delays in handling complaints and financial inaccuracies thousands of euros

The National Audition Office (ZKA) has published the auditing report for the Annual Financial Mirrors of the Procurement Organisation (OSHP) for 2025, where it has provided qualified opinions on the institution's financial mirrors, recounting a series of financial and operational irregularities.
According to the report, O financial mirrors The ESP generally presents a fair and true view, yet auditing has identified some material issues that have influenced audience opinion.
Over 16 thousand euros overrated inflow
One of the main audit findings relates to registration of revenues from deposit seizures. Auditors have found that a total of 4,332 euros had been sent twice for a census in Thesar, while another amount of 1,330 euros was incorrectly registered as 13,306 euros.
As a result of these mistakes, revenues presented in financial mirrors have overestimated for 16,308 euros. According to the ZKA, this was due to lack of effective control in the process of verification and registration of revenues.
Paying complaints less than anticipated
The report also states that in 13 cases complaints fees have been paid in lower values than regulation-defined ones.
The total value of unpaid fees under legal norms totals 4,864 euros, causing reported revenues to be underestimated for this amount. Auditors point out that the situation has resulted from the unfair enforcement of regulations and lack of adequate control during payment verification.
Problems in Registering Wealth and Stocks
ZOKA has also found shortcomings in non-financial property management. According to the report, assets worth 539 euros and saving materials worth 2,704 euros were not registered in the electronic system “e-Pasria”.
Auditors estimate that this affects the precise presentation of the institution's wealth and increases the risk of lack of evidence and effective control of public assets.
Delay in Handling Resentment
One of the most serious findings relates to the handling of complaints at the OSHP.
According to the audit, in 12 cases review experts have delayed handing over reports of complaints from one to 26 days beyond the defined legal deadlines.
Also, in 54 cases the O panel reviewer The EP has delayed making decisions on complaints from one to 91 days.
Auditors estimate that these delays violate the principles of transparency and accountability in public procurement, affect the realisation of public projects, and could cause loss of the trust of economic operators in the complaining system.
Delay in recording revenues from confiscated deposits
The report states that registration of revenues from confiscated deposits has been made with considerable delays.
According to the findings, in some cases the requirements for carrying deposits to Kosovo's budget have been made with delays ranging from three to 257 days from the date of the final decision on confiscation.
ZKA estimates that these delays negatively affect the accuracy and reliability of financial reporting.
Employees Without Signed Acts of Name
The audit has also identified problems in staff management. On three occasions the examiners exercised office without signing the acts of appointment.
According to audiences, the lack of valid acts of appointment creates legal confusion over the exercise of their functions and responsibilities, reports the news.net. Periscope.
Eight late - paying bills
In the area of financial management, the ZKA has found that eight bills worth a total of 7,988 euros have not been paid within the 30-day legal deadline.
Delays have reached up to three months from the date of the commitment's accession, generating risk for additional costs in the form of interests or penalties.
Income of O Saturday dropped 26 percent
The report shows that during 2025 O The report has realised to invest 407,264 euros, compared to 555,974 euros in the preliminary year, representing a decline of around 26 percent.
Meanwhile, the institution has spent 434,697 euros, or over 98 percent of its final budget of 440,472 euros.
Five recommendations for management
To address identified shortcomings, the National Audition Office has provided five new recommendations for the OSHP management. These are related to strengthening financial controls, accurate income registration, management of property, respecting legal deadlines for handling complaints and improving payment processes.
O Management The EPS has agreed to all recommendations made by audiences and has pledged to take action for their implementation. /Periscope











