2 minutes agoMTI is informed of procedures to follow when you complain about airlines
Periskopi(7 years ago)
(7 years ago)The Ministry of Infrastructure and Transport shared important information on the complaint procedures for all persons travelling through Pristina International Airport “Adem Jashari”. For the second year, at the airport facility, you also find MlT's Office for Ances and the Request of Passengers. MlT in case of denial of execution, delays [...]
For the second year, at the airport facility, you also find MlT's Office for Ances and the Request of Passengers.
MlT in the event of denial of execution, long delays, or flight aborting invites you to follow the complaint procedures.
Protection for all of this provides regulation 2008/5 for the protection of travellers, which is the same as European Union's 261/2004 rule.
All travelers who have complaints about an airline should fill out the EU form which MlT website can find and present the same at the company in question.
If she doesn't respond to them or are not satisfied with their response within six weeks, then you should send the form to the Department of Civil Aviation at the Ministry of Infrastructure and Transport through e-founder [email protected], or at the address of the Mother Teresa Boulevard, the former building of the 10000 Pristina Germia, the Republic of Kosovo.
Remember, MlT did not make compensation for travelers who were deceived by airline companies, but took legal measures against the latter. The Ministry of Infrastructure and Transport is ready to accept and review your complaints about travel through Pristina International Airport “Adem Jashari”.
