ZRGE denies system deadlock for complaints

The Energy Regulatory Office has indicated there has been no blockage of e-mail access dedicated to consumer comments concerning their complaints about rising electricity prices. This was said in a media communique. “About some reactions from citizens that [...]
This was said in a media communique.
“Regarding some reactions from citizens that have reported about difficulties in leaving comments and blocking the comment system over the past period, the Energy Regulatory Office wants to announce that all comments sent by citizens have been considered and there has been no blockage of access to e-mail addresses dedicated to comments. Z The RRE assures citizens that any communication has been dealt with seriously and that all complaints and comments have been recorded in the institution's system without any interruption. After the verifications were carried out, it turns out that there has been no technical problem in the comment system. We ensure that all citizens and other parties who have sent comments will be able to get answers about them”, the announcement says. Periscope
Finally, Z. The RRE has announced that it is committed to open and transparent communication with citizens and will continue to offer the opportunity to submit comments and complaints.












