Camaj: The challenge at the ARC was that we had the passport supply and license plates, we lack staff.

The chief executive head of the Civil Recording Agency (ARC), Blerim Camaj, has told Online Economy that during 2023, the main challenge has been having passport and license supplies. That's why the operators' complaints were.

The next challenge in this institution is to retire workers, but it's been causing trouble especially in municipalities.

The blame for delays in the material supply, Camaj leaves procurement procedures, though for three years the material has been provided.

“The challenges we faced during 2023, the Civil Record Agency usually has about the supply because of the prosecutor's procedure that the economic operators have access to and the long supply deadlines so that usually the ARC from the beginning has a lack of or license or license plates, but this year we managed the best situation and we have a contract that for three years is guaranteed about the” supply, Camaj said.

ARC's headache is also being brought to staff retirement, especially in municipalities where passport applications and car registration are conducted. And the immunes are not from workers' migration, but not from large numbers.

The evacuation of staff has usually occurred with retirement or in exchange for work, so that the ARC has not left for migration abroad, about four cases, but it's not a large figure, but we haven't had competitions, and the staff has started retirementing and we are particularly short of applying documents to the municipalities for passports and registration of”, he said.