Legal duty, tourist agencies must provide travelers

With the introduction of the Foreign Administration Guide to 05,2003, which is based on the Law of Truism, the Tourist Agency should provide their clients. From now on, clients will be assured of their right through security policy. So if the company doesn't meet the client deal, then [...]
With the introduction of the Foreign Administration Guide to 05,2003, which is based on the Law of Truism, the Tourist Agency should provide their clients. From now on, clients will be assured of their right through security policy. So if the company doesn't meet the client agreement, then the responsible institutions can execute security and compensate for the damaged side. Before implementing this instruction in practice, a meeting has been held between representatives of the Kosovo Bureau of Security, BKS Director Sami Mazrekt, and Finance Director Valon Berisha, Brahim Isufaj from BKS, as well as Linddita Rasica, Merlin Ramaj, Joy Geci, representatives of the Ministry of Industry, Trade and Trade.
More precisely in Article 5 of this Administrative Guide says the Travel Agency should ensure the fulfillment of its contractual obligations to third parties through a valid security policy.
Security “The security policy should cover the compensation of damage caused to the traveler by failure to meet, partial fulfillment or irregular fulfillment of obligations under the travel agreement, travel route or travel route, and compensation for damage caused by the travel agency's inability to pay the necessary housing/akomodation costs, food and return of travellers from a trip to the home, within and abroad. The security policy should also cover cases of the inability mentioned above caused by the bankruptcy of the travel agency” is said further at Article 1 5 of this administrative instruction.
Further to point 2 of this same article is said to have the package organiser covered through the insurance policy all payment paid by or on the passenger's behalf regarding the travel contract for packages and services that do not or will not be carried out, or will only be carried out in part as a consequence of bankruptcy or liquidation.
Also, according to this package organising instruction, the security policy needs to cover the traveler's compensation for needed housing expenses, food and return to the starting place in Kosovo or abroad, as well as all other claims in this direction, in case of the organiser's bankruptcy, if transport was involved in the travel package contract.
For annual circulation agencies up to a hundred thousand (50,000) euros, the coverage of the insurance policy should be at least thirty thousand (350,000) euros.
Annual circulation agencies from a hundred thousand (10,000) euros to five hundred thousand (50,000) euros must be the coverage of the security policy at least 50,000 (50,000) euros.
For annual circulation agencies from five hundred thousand (50,000) euros to one million euros (11,000) euros, the coverage of the security policy must be at least a hundred thousand (10,000) euros.
For annual circulation agencies of 1m euros (11,000) to twom euros (22,000) euros, the transparency of the security policy must be at least two hundred thousand (2050,000) euros.
The Kosovo Security Bureau thanks the Ministry of Industry, Undertaking and Trade for making a legal change, which will largely protect Kosovo citizens.












