Non-recognition of 1, 2 or 5 cents made businesses profit 50m euros annually

Whenever you go to stores to buy the needed food, you face workers in the cash register. This, as Hasan Berisha from Pristina demands his right to receive the change even when it comes to 1 cent.

According to him, he is facing it almost every time and is worrying about the fact that employees happen to say that they don't have such a currency for return.

In a proposal for Indexline, he says there have been cases where he even complained, but again he faces the same problem and that it is in vain, as institutions take nothing into account.

I get that sometimes. In articles at the price of 0.99 euros, or similar, I almost never get my change back without asking for it. And there are times when I'm asking you to pay me back 1 cent, or 2 as much as it does, but I'm faced with the answer that they don't have such a coin at the moment, he said.

With this situation, Kosovo citizens have long faced this situation.

Except for the heavy situation, they are also facing theft during the purchase of elementary products in almost every case when their figure ends at 99 cents.

The financial benefits of businesses from this fraud amount to up to 50m euros a year, says the head of the Association for Consumer Protection, Selatin Kachanic.

In a pronouncement on Indexline Kachanics, this phenomenon has become disturbing and harmful to the citizen.

The profits of businesses are to prices, which are more or less deceptive, because they avoid the high round number, up from 1 euro is called the 0.99 euro price, because the consumer claims it is not 1 euro, but 0.99 euros. The trick and the other benefit is that rarely who, not to say, returns that one cent and deliberately doesn't prepare to have one cents or two to return to the consumer citizen. Such behavior dislodges the psychological character of both the manufacturer and the merchant and the servant, especially those who work in the ark, because there we experience the greatest humiliation. The financial benefits that we've been trying to calculate, roughly totaling up to 50m euros a year, which means that 50 million euros, had managed that money properly, we would have from 5,000 new jobs per year”, the Kachanic said.

Thus, it also shows about the measures to be taken toward such businesses.

If the money doesn't come back, the financial inspection should deal with those businesses and find a way to turn those citizens-consumers and the dishonest businesses into fair reporting with the height of abuse, which I said amounts to 50 million euros in the year”, he said.

According to him, complaints and reporting cases of even greater insults and abuses are in decline because the citizen/consumer and taxpayers have lost confidence in where they might complain.