12 things five-star hotel management would never want to hear about.

Whether your lifestyle allows you to stay in them or just admire them in the Instagram, the five - star hotels are all coveted.

The world's most luxurious hotels suggest they have everything perfect, no problem. But more is happening behind the scenes than you might think.

A Quora user asked the question: “What things about five-star hotels, the directors don't want you to know?

A number of people who claim to have experience in such hotels responded to the theme. The things they said are surprising.

Your social status matters...

Business Development Director Cameron Nezam, whose profile in LinkedIn cites high roles at the Rosewood Hotels & Resorts and Oriental Mandarin Hotel Group, noted that your status gives you greater priority when you stay in a luxury hotel.

A famous man or wealthy client will certainly be followed with more attention than a regular citizen at these hotels,” he wrote.

...and they often know who you are before you arrive

Nezam said that high-level hotels try to Google every client that stays with them “to get an idea of who they are, how they are... and once again, the status of everyone. This will determine what room they give them. ”

Your behavior is recorded in a database

Everything you do will be recorded. If you complain they gave you a room near an elevator, that's recorded. In this way they become better at predicting your needs and offering intuitive services considered to be five stars.

They can't get into your room if you've got a “don't bother”

If this is not respected by staff, it becomes a problem.

They often give free rooms to celebrities and influential people...

This is meant to get a promotional post in the Instagram.

But they'll never tell you who's standing there.

This is a key rule, and employees are often required to sign a pre-employment agreement. They have a duty to keep the secret.

The famous people never stand by their real name, and we allow people to register under a nickname,” Bruce Clara, who says he has over 25 years of experience in luxury hotels.

They'll keep your privacy if you have an affair.

You will see that people come with their girlfriend one weekend and then with their family another,” said Nezam. “The staff will make sure they don't mention anything by accident. ”

You will be better treated if you leave a tip

Nezam added: “Once you give good tips, words will circulate and the rest of the staff will behave better towards you. ”

Luxury hotels also have beetles

This, according to Clover, which, with “20 years of experience in luxury hospitality at the level of five stars”, said that “even the most maintained hotel kitchens have beetles”.

There are benefits they don't advertise...

Andrea Lopez, an employee in Mexico Beach Resorts since 2010, says that every good hotel has benefits and comforts that do not advertise because they do not want guests to use as much as possible. This may include free champagne and chocolate - covered strawberries, special decorations in your room, free breakfast, and so on.

...you'll benefit more from becoming friends with the goalkeeper.

“Since most people speak ill of or complain about them, goalkeepers always value a client that treats”, Lopez said. There can be no better ally than the doorman, especially if you're on vacation. ”

If anyone dies, you will never know

Stephen J Serva Dei, who runs a hotel service, wrote that people die regularly in hotels regularly and that the institution will do everything it can to make this thing pass quietly.

This is from older people who live overnight for natural causes to those who die from drug overdoses and even suicide.

Source Layer: Business Insider